Why cant I import my .mp4 file to CyberLink PowerDirector? What should I do?

PowerDirector for 32 bit Windows 10

2 possible reasons for windows:-,you may have installed N series of windows e.

g.

u201cpro Nu201d or u201cStudent N which excludes windows media player and its codec.

so install for example u201cwindows 10 prou201d not u201cwindows 10 pro Nu201d.

,2.

you might be installing 32 bit version of powerdirector in windows 64 bit or vice-versa.